Privacy Policy

Welcome to Wisdomora (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including home tutoring, online tutoring, Quran tutoring, and free study resources.

By using Wisdomora, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Email address
• Phone number
• City/location
• Grade/class and subjects of interest
• Educational board (e.g., Federal, Punjab, Cambridge)
• Payment details (where applicable, processed securely via third-party providers)

b) Tutor Information
If you register as a tutor, we may collect:

• Educational qualifications and certifications
• CNIC/ID for verification purposes
• Teaching experience and subject expertise
• Address (for home tutoring matching)

c) Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on our website
• Cookies and similar tracking technologies

d) Information from Minors
Since many of our students are minors, account registration and tutor bookings must be completed by a parent or guardian. We do not knowingly collect personal information directly from children without parental involvement.

2. How We Use Your Information

We use the collected information to:

• Match students with suitable home, online, or Quran tutors
• Verify tutor credentials and conduct background checks
• Process bookings, payments, and trial sessions
• Provide access to free study resources (notes, books, past papers, test papers)
• Communicate with you regarding bookings, updates, or support
• Improve our website, services, and user experience
• Send promotional updates (only if you opt in)
• Comply with legal obligations

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Tutors and Students: To facilitate tutoring arrangements, relevant contact details are shared between matched students/parents and tutors.
• Service Providers: Third-party vendors who assist with payment processing, website hosting, or analytics.
• Legal Authorities: If required by law, court order, or to protect the rights, safety, or property of Wisdomora, our users, or the public.

4. Cookies and Tracking Technologies

Wisdomora uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control or disable cookies through your browser settings; however, this may affect certain website functionalities.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal information, subject to legal requirements
• Withdraw consent for marketing communications at any time

To exercise any of these rights, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

9. Children’s Privacy

Wisdomora provides tutoring services for students of all ages, including minors. All bookings, communications, and payments related to minors must be handled by a parent or legal guardian. We do not knowingly collect personal data directly from children without appropriate parental consent and involvement.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes constitutes acceptance of the revised policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Wisdomora
📧 Email: wisdomora212@gmail.com
📞 Phone: +92 315 2785873